Returns
We want you to be completely satisfied with your purchase from bedexp.com. If you are not satisfied, you may return eligible items within 30 days of delivery for a full refund. Please note the following guidelines:
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Eligibility:
- Items must be in new, unused, and undamaged condition.
- Original packaging and tags must be intact.
- Personalized or customized items are not eligible for return unless they are defective.
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Return Process:
- Contact our customer support team at [customer support] to initiate the return process.
- You will receive instructions on how to return the item.
- Once we receive the returned item, we will inspect it and process your refund.
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Refunds:
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to our error.
- Please allow up to 10 business days for the refund to reflect in your account.
Exchanges
We currently do not offer direct exchanges. If you need a different size, color, or product, please follow the return process and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund, as applicable.
Contact Us
If you have any questions or need assistance, feel free to reach out to our customer support team at [customer support].